Privacy Notice

The General Data Protection Regulation (GDPR), which applies from 25 May 2018, gives people more control over how their personal data is used.  The Regulation sets out your rights as an individual regarding how your personal data is collected, used and stored, including your rights to have data corrected or removed.

We take the privacy and security of your personal information very seriously and are committed to protecting and respecting your privacy.

This notice sets out the purpose for which personal data that Visionary Vehicle Company Limited and any entity listed below collects from you, or that you provide to us, will be processed by us. This applies whether your personal data was obtained directly by us or provided to us from other sources. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

About Us

Who we are

Commercial Vehicle Company is the trading name for Visionary Vehicle Company Limited, a company registered in England and Wales under company number 4084335, whose registered address is Visionary House, Unit 11, Sweetlake Business Village, Shrewsbury, Shropshire SY3 9EW.

References to “we” or “us” are to Visionary Vehicle Company Limited as appropriate.

What do we do

Visionary Vehicle Company Ltd, specialise in Commercial Vehicle Finance, Farm Finance and Leasing. Commercial Vehicle Finance (CVF) is an Asset Solution Provider operating predominately in the Commercial Vehicle and Construction Sector offering funding solutions to established and new start companies. We work closely with our funders to offer competitive rates and terms to suit most needs and pockets.

We offer the following:

Your Personal Information

We may collect information from in a number of ways:

You may give us personal data about you in various ways, for example by completing forms, using our website or corresponding with us by phone, email, in writing.

The information you give us which we will hold and process may include (for example) your name, date of birth, address, email address and other contact information, together with financial information about you.

When you access our website, we may also collect details of your visits to our websites and technical information about your device and connection (including your IP address).

When you open an email from us we may collect technical information about your device and connection and information about your interaction with that email, such as whether you open that email, choose to click a link in that email or unsubscribe.

Information we receive from other sources

We may receive information about you from third party service providers such as credit reference agencies, payment service providers, investment counterparties, financial advisers or analytics providers. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out in this Privacy Notice (depending on the types of information we receive).

Deciding whether to provide us with personal information

Depending on the nature of our interactions with you, there may be certain essential personal information that we have to collect from you so that we can provide you with the information or services that you have requested. This will vary depending on the relationship we have with you.

We will always aim to make clear which personal data it is necessary for you to provide and which personal data is optional. However, if you are unsure as to whether you are required to provide us with any particular piece of personal data please ask us.

Uses Made Of Your Personal Information

We may use information we hold about you in the following ways:

To provide services to you under our contract with you, including:

Data Collected

We collect the personal data that you may volunteer while using our services.

Without limitation, any of the following Data may be collected: 

Where you have expressly consented to us doing so, including to respond to your request for literature or an illustration or to other enquiries you make to us.

Where it is necessary to comply with a legal obligation, including:

Where we otherwise have a legitimate interest in doing so, including:

Sharing and disclosure of your personal information

We will never sell, trade, or rent your personal information to third parties.

We will only share your data with a third party in the following circumstances:

We may also share your data with third parties if we are under a duty to share your data in order to comply with any legal or regulatory obligation, in order to enforce or apply such other terms as apply to our relationship, or to protect the rights, property or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purpose of fraud prevention and the detection of financial and other crime.

How we keep your personal information secure

We will only collect and use personal information in accordance with this Privacy Notice and where and to the extent permitted by applicable law. We will maintain appropriate safeguards to ensure the security, integrity, accuracy and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any personal information provide sufficient protection of that information.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into our site will be encrypted to ensure its safety. Any sensitive data transmitted will be protected by password.

However, you should be aware that the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

How long we keep your personal information for

If you are a client of Visionary Vehicle Company, we will generally retain your data for 7 years after the end of your contract with us and thereafter for so long as we can lawfully justify holding your data. The period for which we will hold non-client data will vary depending on the type of information and the reason why we collected it from you.

Once your data is no longer required it will be destroyed. We retain the right to hold archived data if we believe this is required to exercise or defend legal claims.

Your Rights In Respect Of Your Personal Information

Right of access

You have the right to request a copy of the personal information we hold about you at any time.

Right to rectification

If at any time you believe that the data we hold for you is inaccurate or incomplete you may ask us to correct or remove it. We will be happy to review, update or remove information as appropriate, but please be aware we may need to retain your information on our files to resolve disputes, or for technical and legal requirements. If for any reason we are not taking action to your request for rectification we will explain to you the reason why and what rights you have at that time.

If we have disclosed your personal data to a third party we will also contact them to inform them of the rectification.

Withdrawing your consent

Where we are processing your personal data because you have consented to us doing so, you have a right to withdraw your consent to us processing your data at any time. Please note however that the withdrawal of your consent will not affect any use of your personal information made before you withdrew your consent.

Objecting to processing

Where we are processing your personal data because we have a legitimate interest in doing so, you have a right to object to that processing.

Restricting processing

You have a right to “block” or suppress processing of personal data requiring us to restrict the processing of personal data:

If we have disclosed your personal data to third parties we will contact each recipient and inform them of the restriction on processing, unless this proves impossible.

We will inform you if and when we decide to lift a restriction on processing.

Right of erasure

This is also known as “right to be forgotten”. You have the right to request us to erase all personal data about you, such as where the data is no longer necessary for the purposes for which it was originally collected and there is no compelling reason for retaining it. We reserve the right to retain your personal data if we have a valid reason to do so, such as the exercise or defence of legal claims or to comply with a legal obligation.

Data portability

Although we do not currently process any of your personal data using automated means, in the event that we commence doing so, we will inform you and you will have the right to obtain and reuse your personal data for your own purposes across different services to enable you to move, copy or transfer personal data easily in a safe and secure way. This portability only applies to personal data you have provided to us and which we process on the basis of your consent or in relation to performance of a contract with you.

Making and responding to requests

Where you want to exercise any of your rights described in this Privacy Notice, you may contact us using the details provided at the end of this Privacy Notice.

We will aim to comply with your request within one month, but this may take longer where the request is complex. If we are not able to comply we will explain why and inform you of your right to complain.

Please note that if as a result of complying with your request we do not have the data we need or we are unable to process it, we may be unable to supply you with the services you asked us to provide.

Using Our Website

Cookies

We may use “cookies” to keep track of your visit to our website and give you a better browsing experience.

Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Complaints

If you are not satisfied how we have handled your personal data – if it is wrong, it has been lost or we have disclosed it to someone else without your agreement, then you can complain to the Information Commissioner’s Office at www.ico.org.uk or by telephoning 0303 123 1113.

Changes

We reserve the right to revise or supplement this Privacy Notice from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Privacy Notice and so you are aware of what information we collect, how we use it and under what circumstances we disclose it. You can determine when this Privacy Notice was last revised by checking the “Date of last update” legend at the top of this Privacy Notice.

Contacting Us 

In future if you contact us you will receive a Terms of Business Letter which has the following attached: 

By contacting our offices, you have chosen to receive news, product and service information from Visionary Vehicle Company. We would like to continue to stay in touch with you via email, telephone or post, but we want to check this is still what you want.

Yes stay in touch     No - please remove my contact details    
SIGNATURE   Date  

As part of our service we will contact you with information about your proposals and agreements with any changes or updates that may affect you.  We will only share your personal information with authorized finance houses with your permission.  

If you have any queries regarding privacy issues, you can email us, write to us at Visionary Vehicle Company Limited, Visionary House, Unit 11, Sweetlake Business Village, Shrewsbury SY3 9EW call us on 01743 296 639.